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To Our Clients,

As with all of you, we have been closely monitoring the COVID-19 situation. As you likely already know, Jersey City has now become a hotspot for the disease. Although we implemented safety measures in-clinic, we recognize that this may no longer be sufficient to keep everyone safe. Most veterinary clinics in the country (~85%) have already moved to drop-off appointments only. At this time, due to the rapidly increasing number of cases in Jersey City, we feel it is necessary to adopt similar protocols. Please observe the following protocol changes that will be implemented early next week:

  • As of April 7th, 2020, we will only be seeing drop-off appointments at both locations.
  • When you arrive at the clinic, please call 201-839-6939 (Downtown Location) or 201-565-2301 (Journal Square Location) and let us know you are here.
  • A staff member will open the door and take your pet's leash or carrier, and bring your pet into our treatment area.
  • The doctor will examine your pet and call you to discuss any problems. If testing or treatments are needed, the doctor may call you several times or ask you to remain on the phone during the exam.
  • Clients may choose to wait in the car, wait outside (practicing social distancing protocols), or return home for the duration of the appointment.
  • If an estimate is needed, we will email the estimate to you so you may check it from your phone.

We recognize that this protocol change is inconvenient for some people and that not everyone will be happy with this. Please be understanding, as the outbreak has progressed and Jersey City is now a COVID-19 hotspot. We do not plan to close down the clinic at this time, but we are monitoring the situation closely and will update if anything changes. We hope that you are all staying safe during this difficult time.

Sincerely,
Dr. Waxman and Veterinaire Pet Care Staff

Dr. Cory Waxman
Dr. Steven Caban

Location 201 Marin Blvd.
Jersey City, NJ 07302
Phone: 201-839-6939


Dr. Julie K. Jones

Location 25 Senate Pl.
Jersey City, NJ 07306
Phone: 201-565-2301

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